Contact - Aurabedding.com

Get in Touch with Aura

Customer satisfaction is of utmost importance to us. If you have any questions, our staff will be happy to help.

Quick Case Resolution

After Sales Care

Multi-language Support

Phone Enquiries

Distribution & Agency

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Write to Us

info@aurabedding.com

Orders and shipping

info@aurabedding.com

Warranty

sales@huntoll.hu

Sales

Call Us

English +36 (20) 414 5578

German +36 (20) 414 5578

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

8:00 – 14:00
8:00 – 14:00
8:00 – 14:00
8:00 – 14:00
8:00 – 14:00
E-mail
E-mail

Common Questions

You might find your answer in our FAQ page. We’ve collected the most common questions below. Our goal is to provide you with clear, helpful information to enhance your shopping experience and ensure that you find the perfect down duvet to meet your sleeping needs. If you have any further queries beyond the questions listed here, please feel free to contact our customer service team for personalized assistance

Where is my order?

You can easily track the status with you tracking number on the Orders page. If you encounter any issues or need further assistance, please contact our customer service team.

What is your return and refund policy?

We want our customers to be completely satisfied with their purchase. If you are not happy with your order, you may return it within 60 days of receipt for a full refund or exchange. Your satisfaction is our highers priority.

How can I find the right duvet for my sleeping needs?

Choosing the right duvet is crucial for a comfortable sleep. We offer a variety of duvets with different warmth ratings and fillings to suit individual sleeping preferences and needs. You can use the filters on our product pages to help find the perfect duvet based on warmth, size, and filling type.

How do I care for and clean my down duvet?

Caring for your down duvet is essential for maintaining its quality and longevity. Most of our duvets are machine washable; however, it is crucial to follow the specific care instructions provided on the label of your duvet. For more general guidance, you can visit our Duvet Guide page.

What materials are used in your down duvets?

Our down duvets are made using high-quality, ethically sourced down and feathers. Additionally, the outer fabric is made of 100% cotton, ensuring a soft and luxurious feel for a comfortable night’s sleep. For more details on the materials used in specific products, please refer to the product description on the respective product page.

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